A 10 ft x 10 ft area is ideal, along with access to a standard power outlet. This allows room for the booth, backdrop, and guest flow.

We typically arrive 60-90 minutes before your event starts to set up and test all equipment. Teardown takes about 30 minutes.

Yes - our trained attendant will stay on site for the entire event to assist guests, handle the prints, and ensure everything runs smoothly.

Our team carries backup equipment and power stations to minimize downtime. In the rare event of a major issue, we’ll pause the clock or extend service time.

For safety and setup reasons, moving the booth mid-event isn’t recommended. If necessary, it must be discussed in advance and arranged during a break period.

Yes, a reliable Wi-Fi connection allows instant text and email sharing. If unavailable, photos will queue and send automatically once we reconnect.

Our booths operate quietly and won’t interfere with speeches, music, or performances.

Yes — we liaise with your venue or event planner to confirm logistics such as access, power supply, load-in, and timing.

Yes, with certain conditions. We require a flat, covered area with protection from direct sun, wind, or rain, and access to power. This will require an additional tent fee.

You can extend your booth time on the spot (subject to availability) for an additional hourly rate.